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About the Owner

Our faculty are internationally known in their respective disciplines. Each course is designed by an expert with decades of both work place and academic experience.

About This Site

Robert A. Creo has over 40 years of practical experience in the dispute resolution field as an attorney, author, arbitrator, mediator, special master and educator. He is an Adjunct Professor at Duquesne University School of Law from 1991 – 2003, and 2014 to present. and the University of Pittsburgh School of Law from 2001 – 2012. He has served as a neutral in thousands of cases, (over 5,000 days) since 1979. He is a member of numerous professional organizations including the National Academy of Arbitrators (1986). He is on the roster of many appointing agencies such as the American Arbitration Association, the Federal Mediation and Conciliation Service, and the National Mediation Board. He was the founding President of the International Academy of Mediators (1997), and the co-founder and Secretary-Treasurer of Mediators Beyond Borders International (MBBI), a non-profit organization which brings together mediators and students to work in communities traumatized by civil war and violence. 

He has authored numerous publications including Alternative Dispute Resolution: Law Procedure and Commentary for the Pennsylvania Practitioner (George T. Bisel Company, Inc., October 2006). Since 2014 he has been featured as the author of the Effective Lawyer Department for the Pennsylvania Lawyer bi-monthly publication of the Pennsylvania Bar Association. For many years he has authored a monthly column, The Master Mediator, in Alternatives published by the CPR International Institute for Conflict Resolution & Prevention. A full list of his publications with links can be found HERE

SECTION 1: COURSE OVERVIEW & INSTRUCTIONS
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Lesson 1:

THE COMPONENTS OF THE COURSE

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Lesson 2:

HAPPY LAWYER SUBSCRIPTION

SECTION 2: ONE - AWARENESS
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Lesson 3:

SELF-ASSESSMENT: PERSONALITY TRAITS & SELF-AWARENESS

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Lesson 4:

SELF-ASSESSMENT: INITIATIVE & COPING

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Lesson 5:

READING MATERIAL

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Lesson 6:

POINTERS

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Lesson 7:

HELPERS

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Lesson 8:

COMPETENCY ONE: DIGESTS

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Lesson 9:

FINAL SELF-ASSESSMENT: PERSONALITY TRAITS & SELF-AWARENESS

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Lesson 10:

FINAL SELF-ASSESSMENT: INITIATIVE & COPING

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Lesson 11:

COMPETENCY ONE: AWARENESS REVIEW

SECTION 3: TWO - ATTITUDE & ATTRIBUTES
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Lesson 12:

SELF-ASSESSMENT: RESILIENCE

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Lesson 13:

SELF-ASSESSMENT: OPTIMISM

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Lesson 14:

SELF-ASSESSMENT: GOAL-SETTING & ACHIEVEMENT

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Lesson 15:

READING MATERIAL

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Lesson 16:

POINTERS

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Lesson 17:

HELPERS

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Lesson 18:

COMPETENCY TWO: DIGESTS

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Lesson 19:

FINAL SELF-ASSESSMENT: RESILIENCE

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Lesson 20:

FINAL SELF-ASSESSMENT: OPTIMISM

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Lesson 21:

FINAL SELF-ASSESSMENT: GOAL-SETTING & ACHIEVEMENT

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Lesson 22:

COMPETENCY TWO: ATTITUDE & ATTRIBUTES REVIEW

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